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BLEUTEC WHEELS & CASTERS INC.
1-888-558-7878

Issue #11 November 2003

LETTER FROM THE EDITOR

Our friend Frederic has decided to concentrate on his numerous customers, and is leaving his position as editor of the leader.com. In order to maintain his high standards, I’ve decided to take over as editor for the upcoming year.

It’s already been one year that our committee reunites once a month to get this newsletter ready with the latest news, information about our customers, our team, Guitel, etc. We hope that you enjoy reading the leader.com as much as we enjoy preparing it for you.

The upcoming year will bring new articles and you should keep a watchful eye on our newsletter as we have been putting together a couple of surprises.

This month, we have an article written by Andre about volunteer work and its importance. We continue our introductions of the Bleutec team with an article about Nancy, who has been with us for 2 years now. Also, we bring stories about our customers’ success with our casters on their mobile equipment. Frederic, who continues to write his articles, shares his travel experiences and gives a couple of helpful hints to those of you who travel.

Happy reading and have a great month of November!

Signed,
Luc Turcotte
Editor



Colleague of the month

In the past 6 editions of our newsletter, we’ve presented the Bleutec men to you. This month, it’s our pleasure to bring a little femininity and introduce Nancy.

Part of the Bleutec team for over 2 years now, Nancy quickly integrated with the group, and her efficiency has led her to live new experiences. Initially, Nancy was to be the internal technical support for our English speaking customers, but with her enthusiasm and desire to learn, we had to provide her with new challenges in order to meet her expectations. Today, Nancy is responsible for developing our Wheelmax and Bleutec Wheels & Casters divisions, and the results have proven that we made the right decision.

Those of you who know her will tell you that her dynamism, enthusiasm, and good mood are contagious. At Bleutec, we are unanimous to say that she is important to Bleutec’s success.

Oh yes, Happy Birthday Nancy, who turns one year older on November 3rd.


Luc Turcotte





BEGNEAUD Mfg. Inc.

In this edition of the leader.com, my focus turns to one of our customers, BEGNEAUD Manufacturing Inc., a precision sheet metal job shop and contract manufacturing services company.

During my visit to their premises in Lafayette, Louisiana this past September, I was welcomed with generous hospitality and was treated to a grand tour of their facility. Of course, my eyes were looking on the ground for casters, and it was great to see all of their workstations, carts, and utility tables equipped with our Resilex casters. I was also really impressed to see their TRUMPF machinery cut, punch, and laser away!

Don Begneaud knows all about piping, tubing, precision punching, laser cutting, and stainless steel welding and fabricating. BEGNEAUD manufactures just about anything: control box components for underwater explorations to stainless steel reservoirs to drunken chicken pans. Yes, drunken chicken pans!! It’s a pan that is used for a Southern recipe where a chicken is perched on a beer can (or wine) and cooked on a grill. I haven’t tried it myself, but I promise to write about it if I ever do!

I have included some pictures of their plant and some of the products that they manufacture. If you have any metal requirements, don’t hesitate to call them!

The crawfish and alligator shown in the picture are laser-cut and hand-shaped aluminum critters from the BEGNEAUD product line FabriCajun.

Nancy Allen



We're moving...

Please note that we are moving into our new location and that we will be completely functional as of November 10, 2003.

This move is a big step for Bleutec as we are leaving Longueuil after 17 years. We are moving to Brossard, where we will have more space for our assembly and more square footage to keep our inventory. We hope that being in Brossard will not inconvenience those of you who visit us on a regular basis.

We hope to see you at: 4200 Boulevard Matte, Local B, Brossard, Quebec.

**Please note that Wheelmax’s Cambridge address and Bleutec Wheels & Casters’ Rouses Point address will remain the same.

 

DON'T FORGET TO WRITE US...



Sandwich wheel proves its worth

For almost 10 years now, we’ve promoted the sandwich wheel. The unique concept of this wheel, which combines the advantages of a hard wheel (low starting effort, possibility to be slid sideways) and a soft wheel (noise reduction, ability to overcome obstacles), has been tested by one of our customers and the results speak for themselves.

Over the past 2 years, more than 4,000 carts have been set up on sandwich wheels. Not one wheel has been replaced, in comparison to the annual 10% of wheels replaced when a white nylon wheel was set up on the cart. Our customer has told us about the users’ complete satisfaction and how they now prefer the sandwich wheel.

The purchase price of the sandwich wheel is slightly higher than a nylon wheel, but considering the low wheel replacement costs over a period of 5 years, we’re convinced that customers do save money. For example, savings on the cost of wheel replacements and labor, and the cost of non-use of a cart when in repair, which generally leads to a larger fleet of carts.

It is often difficult to convince customers of the importance of using high quality wheels and/or casters, but the results achieved prove that dollars are saved in the long run.

Luc Turcotte


Be prepared !

You may recall in one of our previous editions, I mentioned that I would write about my business trips: how I prepare for them and how much of a good planner I thought I was, and bla bla bla…...

Believe it or not, I thought I had it all figured out. I thought that traveling for business no longer had any secrets or surprises for me. " Think again Fred….’’ No matter how much you can prepare for business trips, things CAN go wrong and unfortunately for me, they definitely went wrong today.

I had planned to write about how to rent a car, how to easily find your way and use navigation systems with GPS assitance in rental cars, how to use certain internet tools prior to a trip for weather forecasts, hotel reservations, driving directions and even prospect searches….. A bunch of nice things to show how easy it really is to be prepared. Guess what ? If I ever write a book on my experiences as a sales rep, the FIRST sentence in that book could be :

WHEN YOU SPEND MONEY FOR A PLANE TICKET TO NYC., AFTER PREPARING THE TRIP AND MAKING APPOINTMENTS FOR ABOUT A WEEK, WHEN GETTING READY TO EXIT THE RENTAL CAR FACILITY’S LOT ON THE FIRST DAY OF A FOUR DAY TRIP, MAKE SURE YOU DIDN’T FORGET YOUR DRIVERS LISCENCE AT HOME, IDIOT !!! ?????????????????????…

How’s that for an introduction ?

If you want to hear more about this, don't call me. Please call my sarcastic colleague Nancy. She will be more than happy to answer all your questions !

Frederic Lagace


Promotion

Visit our Web site at www.bleutec.com and get a 3% discount off of your next order!

How can you take advantage of this promotion? Just look through our Web site, find the brand name of the beer that is refrigerated in a blue Resilex equipped cooler, place your order, and tell us the beer brand. It’s as easy as that!

This promotion is valid from November 4th through to November 21st.

P.S. Don’t forget to write or tell us the name of the beer when you place your order.

Bleutec
S
ales team

 

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